Summer Camp & Art Workshop Cancellation Policy
At Wild Roots, we understand that plans can change. Our cancellation policy is designed to honor the time, energy, and materials that go into preparing each camp or workshop, while remaining fair to all families and staff.
Cancellations made 14 or more days before the first day of the camp or workshop will receive a full refund, minus a non-refundable administration fee equal to 25% of the total class or camp fee.
Cancellations made 8–13 days prior to the start of the program will receive a 50% refund of the total tuition. If we are able to fill your space from our waitlist, we will refund your payment minus the 25% administration fee.
Cancellations made within 7 days of the program start date are not eligible for a refund, unless we are able to fill your spot. If your spot is filled, we will issue a refund minus the administration fee (25%).
Why We Have This Policy
Our camps and workshops often fill quickly and require thoughtful preparation, including staff scheduling, supply ordering, and time set aside for communication and coordination. When you register, we hold a space specifically for your child(ren), which often means turning away other interested families.
The 25% administration fee helps cover credit card processing fees, administrative labor, and communication with families on our waitlist.
Thank you for your understanding and for supporting the sustainability of our programs!
After-School Art Class Cancellation Policy
At Wild Roots, we understand that schedules can shift, and unexpected changes happen. Our cancellation policy is designed to support the sustainability of our small-group programs while remaining as fair as possible to all families.
Cancellations made 14 or more days before the first class of the session will receive a full refund, minus a non-refundable administration fee equal to 25% of the total session cost.
Cancellations made 7–13 days prior to the first class will receive a 50% refund.
Cancellations made less than 7 days before the first class are non-refundable, unless we are able to fill your spot from the waitlist. If we do fill the spot, you will receive a refund minus the administration fee.
Please note: We cannot provide full refunds as we maintain waitlists for our programs. Reserving a space for your child means we’ve turned away other families. The administration fee helps cover credit card processing, staff time for managing registrations and cancellations, and maintaining those waitlists.
Missed Classes During the Session:
We do not offer make-up classes for sessions missed due to school closures, travel, illness, or scheduling conflicts.
If a class is canceled by Wild Roots (due to unforeseen events), we will do our best to offer a make-up date or will offer a full refund.